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Small Business Resource Guide

Resource Guides

Organization Area of Service Phone Number Description
Manufacturing in Mass State Wide 800-4458030

One-stop site for Massachusetts manufacturers for a direct connection to all of the resources available to help support and grow your business, including financing solutions, business support & assistance, building your workforce, and manufacturing news & events. 

Mass BizWorks State Wide 800-252-1591 Enhances and aligns services for Massachusetts businesses by connecting businesses to state and federal resources to help businesses through different business cycles. Business Portal

State Wide  

An online resource for current businesses or entities starting up that provides information, tools and more.

SBA's Small Business Resource Guide, MA Edition 2020 State Wide 617-565-5590 This is the most complete guide to starting and expanding your business. You'll find information on counseling, training, capital, government contracting, disaster assistance, business advocacy, local directories and more.


Hiring & Recruiting 

Department of Career Services (DCS) - One Stop Career Centers

State Wide


Employment-related services for businesses' needs

Department of Career Services (DCS) - Work Opportunity Tax Credit (WOTC)

State Wide


Tax credits for hiring targeted populations


State Wide


Online resource to post job openings

Massachusetts State Colleges and Universities

State Wide


Talented graduates and contract training



ACLS Workplace Education Programs

State Wide


Funds eligible agencies that provide instructional services below the post-secondary level for adults (incumbent workers) in basic reading, writing and numeracy, pre-adult secondary (Pre-ASE), and adult secondary education (ASE) including preparation for high school equivalency certification

English for New Bostonians - English for Speakers of Other Languages (ESOL) Program



Provides English language learning programs to immigrants in Boston to help them succeed in the workplace

Southeast Asian Coalition of Central Massachusetts

Central Massachusetts


Focuses on assisting immigrant artisans who face language and cultural barriers to starting businesses. SEAC provides small business resources for our clients of weavers, seamstresses, jewelry makers, and metal-smiths

Workplace Training 

Commonwealth Corporation - Workforce Training Fund Program (WTFP)

State Wide


Addresses business productivity and competitiveness by providing resources to Massachusetts businesses to fund training for current and newly hired employees

Department of Career Services (DCS) - On-The-Job Training (OTJ) Program

State Wide

Your Nearest Career Center:

Assistance with the cost of hiring and training new employees

Department of Industrial Accidents (DIA) - Safety Grant Program

State Wide


Funds workplace safety training

Division of Apprentice Standards (DAS) - Apprenticeship Programs

State Wide


Apprenticeship programs available to businesses

Layoff Aversion & Management

Department of Career Services (DCS) - Rapid Response

State Wide


Assistance with layoffs/closings and access to skilled workers

Department of Unemployment Assistance (DUA) - UI Program

State Wide

Unemployment Insurance Unit: 


Temporary income protection and support to Massachusetts workers

Department of Unemployment Assistance (DUA) - Workshare Program

State Wide

Workshare Unit:


Layoff aversion by having employees share reduced work hours

Business Development & Technical Assistance




Fosters an inclusive innovation ecosystem by connecting artists and creative entrepreneurs with vital resources and knowledge. Through network and entrepreneurial skill building, business model development, and incubation, we help passionate innovators build capacity and sustainable enterprises




Food business incubator

Community Economic Development Center

Southeast Massachusetts


Helps stabilize and grow existing and start up small businesses through one-on-one business counseling  and helps navigate city or state permitting, scheduling,  inspections and licensing

Community Teamwork



Talented graduates and contract training


Northeast Massachusetts

Southeast Massachusetts


An innovative small business/nonprofit accelerator to foster entrepreneurial growth in the mid-sized cities that we serve

Epicenter Community



Embodies the values of authentic diversity - the art of catalyzing a real conversation about an array of concepts, connections, ideas and relationships.

Franklin County Community Development Corporation

Northwest Massachusetts


Providing comprehensive business development education, access to capital, commercial office and manufacturing space plus home of the Western Massachusetts Food Processing Center.

Hilltown Community Development Corporation

Western Massachusetts


Seeks to improve the quality of life for Hilltown residents by addressing economic, housing, educational, social and community needs while preserving the rural character of the area




Scale established small businesses, create jobs, and develop local economies.

Jamaica Plain Neighborhood Development Corporation



Offers technical assistance that is free or sliding scale, workshops and counseling. Services provided in Spanish and English

Massachusetts Manufacturing Extension Partnership (MassMEP)

State Wide


Provides Massachusetts manufacturers with the resources they need to prepare for success in today’s advanced manufacturing environment

Massachusetts Museum of Contemporary Art (Mass MOCA)

State Wide


Nurture and present exciting new art of the highest quality in all media—and in all phases of its production—then we work equally hard to leverage that activity as a catalyst for community revitalization: the creation of new markets, good jobs, and the long-term enrichment of a region in economic need are all central to our purpose. 

Massachusetts Office of Business Development (MOBD)

State Wide


Tax incentives to create jobs and stimulate business growth

Massachusetts Technology Collaborative

State Wide


Support business formation and growth in the state’s technology sector through building strategies, strengthening connections, assisting companies, making investments, and leading programs

Merrimack Valley Strong Merrimack Valley 978-374-0519 A small business recovery and resiliency program. Free assistance for your business with no strings attached

NewVue Communities

North Central Massachusetts


One-on-one technical assistance, matching grants, credit initiatives and has a focus on assisting artists and other members of the creative economy

North Shore Community Development Coalition

North Shore


Invests in neighborhoods to create thriving communities. We envision a North Shore where every neighborhood is one of choice and opportunity.

Nuestras Raices



A grassroots urban agriculture organization based in Holyoke MA. Our mission is to create healthy environments, celebrate “agri-culture,” harness our collective energy, and to advance our vision of a just and sustainable future.

Operational Service Division (OSD)

State Wide


Commerce between government and businesses

Pittsfield Economic Revitalization Corporation

Western Massachusetts


Provides direct loans and access to a variety of public loan programs to help businesses that are unable to obtain conventional financing and  offers several programs as assistance to entrepreneurs locating or expanding businesses in Pittsfield and Berkshire County


State Wide


Provides free business mentoring services to prospective and established small business owners

SMOC: South Middlesex Opportunity Council

Central Massachusetts


To improve the quality of life of low-income and disadvantaged individuals and families by advocating for their needs and rights; providing services; educating the community; building a community of support; participating in coalitions with other advocates and searching for new resources and partnerships

The Massachusetts Small Business Development Center (MSBDC) Network

State Wide


Advising and training programs for businesses

U.S. Small Business Administration (SBA)

State Wide


Assistance in starting, building and growing businesses

Valley Community Development Center

Western Massachusetts


Small Business Development Program has traditionally provided a range of free services to meet the needs of low and moderate income individuals as well as small businesses with 20 or less employees. These services, available to both start-up and existing businesses, include business plan development, cash flow analysis, and marketing, as well as access to community loan funds.

Workforce Development Boards

State Wide


Provides workforce development leadership in each region throughout the Commonwealth

Compliance Guidance

Department of Labor Standards (DLS) - OSHA Consultation Program

State Wide


Free service to assist private employers meet OSHA requirements 

Office of Federal Contract Compliance Programs (OFCCP)

State Wide


Guidance for nondiscrimination compliance


Veteran-Owned Business Resources

SBA & CWE - Veterans Business Outreach Center of New England 

State Wide


Offering programs, classes and services to equip veterans, active duty service members and their families with the resources to help them start and run their businesses.

Women-Owned Business Resources

Amber Grant    

WomensNet funds several grants for women-owned businesses throughout the year. Fill out one application to be eligible for the monthly $10,000 general business grant, the monthly business category grant, or the annual $25,000 grant.

Center for Women & Enterprise

State Wide

Eastern MA Office: 617-536-0700

Central MA Office: (508) 363-2300

Provides education, training, technical assistance and Women’s business enterprise certifications for women entrepreneurs and women in business 

Grameen America      Offers Boston female entrepreneurs microloans. The non-profit helps women of color, immigrants/non-English speakers that live in poverty and/or have a low income to get the capital they need to start a business.

Business Organizations

Associated Industries of Massachusetts (AIM)

State Wide


Employer association, serving the needs of all types of employers through public-policy advocacy, resources and community

Greater New England Minority Supplier Development Council (GNEMSDC)

State Wide


Employer association, advancing business opportunities for certified Asian, Black, Hispanic and Native American business enterprises

Massachusetts Chambers of Commerce

State Wide


Local associations that promote and protect the interests of their business community.

Quaboag Valley Community Development Corporation

15 towns of the Quaboag Region and Southern Worcester County


Makes loans from $500 to $100,000 to existing and startup businesses operating within our area that cannot access equivalent funding through conventional resource and provides training programs that are designed to meet the current needs of small businesses and their employees.

Health & Employee Options

Health Connector

State Wide


Independent state agency that helps Massachusetts employers find the right health insurance plan for their businesses


State Wide


Free program of MasDOT that works with both employers and commuters within Massachusetts to promote the use of commute options

MGCC Partners

Massachusetts Association of Community Development Corporations (MACDC)

State Wide


Supports and advances the efforts of community development corporations to promote economic justice and to empower poor and working class people

Massachusetts Economic Development Council (MassEDC)

State Wide


Professional association of economic development practitioners with the primary objective to promote and develop the economic welfare of the Commonwealth of Massachusetts through industrial and economic development.

Financial Resources


State Wide


Provide fair and flexible loans, connections to business experts, and access to resources and opportunities specifically tailored to each business owner’s unique needs and goals.

Dorchester Bay Economic Development Corporation



 Microloans - Up to $50,000

Economic Development & Industrial Corporation of Lynn



 Microloans - Up to $50,000

Fall River Office of Economic Development

Fall River


Microloans - Up to $50,000, consulting and technical assistance services

New Bedford Economic Development Council, Inc.

New Bedford


 Microloans - Up to $50,000

RCAP Solutions Financial Services, Inc.

Central Massachusetts


A mission based CDFI that provides loans in underserved markets that typically are not eligible for loans through the traditional resources

South Eastern Economic Development Corporation (SEED)

Southeast Massachusetts


 Financial services

BDC Capital

State Wide


Provides financing and investment capital for growing companies


State Wide


Finance and real state development services

Massachusetts Clean Energy Center (Mass CEC)

State Wide


Provides a suite of options for business owners looking to incorporate clean energy technologies at their facilities

Coastal Community Capital

Cape and Islands


Non-profit community development lender serving businesses with our commercial lending expertise. We promote economic development through small business growth.

Community Development Partnership

Cape and Islands


Provides microloans, one-on-one guidance and educational workshops, and supports the local fishing and shellfishing businesses with expertise

The Carrot Project

State Wide


Facilitates access to financing and business support so that today’s small farm and food businesses can grow into thriving, enduring enterprises

Cooperative Fund of New England

State Wide


 Provides financing for democratically-run businesses

Mill Cities Community Investment (Lowell Community Loan Fund)

Northeast Massachusetts


Provides small business loans, technical assistance and group education

Hispanic American Institute

State Wide


The Institute is implementing a Financing Initiative to help bring together Hispanic entrepreneurs and nonprofits with sources of financing in the private, government, and foundation sectors

Legal Assistance

Lawyers' Committee for Civil Rights and Economic Justice

State Wide


Provides representation, advice and referrals to Massachusetts residents that have experienced race or national origin discrimination in employment, housing or education