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Small Business Resource Guide

Resource Guides

Organization Area of Service Phone Number Description
Manufacturing in Mass State Wide 800-4458030

One-stop site for Massachusetts manufacturers for a direct connection to all of the resources available to help support and grow your business, including financing solutions, business support & assistance, building your workforce, and manufacturing news & events. 

Mass BizWorks State Wide 800-252-1591 Enhances and aligns services for Massachusetts businesses by connecting businesses to state and federal resources to help businesses through different business cycles.

Mass.gov Business Portal

State Wide  

An online resource for current businesses or entities starting up that provides information, tools and more.

SBA's Small Business Resource Guide, MA Edition State Wide 617-565-5590 This is the most complete guide to starting and expanding your business. You'll find information on counseling, training, capital, government contracting, disaster assistance, business advocacy, local directories and more.
SBA Small Business Resource Guide, MA Edition - In Spanish State Wide 617-565-5590 Esta es la guía más completa para empezar y expandir su negocio. Usted encontrará información sobre consegería, entrenamiento, capital, contrataciones con el gobierno, asistencia en casos de desastre, abogacía de negocio, directorios locales y más.”

 

Hiring & Recruiting 

Department of Career Services (DCS) - One Stop Career Centers

State Wide

617-626-5300

Employment-related services for businesses' needs

Department of Career Services (DCS) - Work Opportunity Tax Credit (WOTC)

State Wide

617-626-5353

Tax credits for hiring targeted populations

JobQuest

State Wide

617-626-6571

Online resource to post job openings

Massachusetts State Colleges and Universities

State Wide

 

Talented graduates and contract training

 

Education

ACLS Workplace Education Programs

State Wide

 

Funds eligible agencies that provide instructional services below the post-secondary level for adults (incumbent workers) in basic reading, writing and numeracy, pre-adult secondary (Pre-ASE), and adult secondary education (ASE) including preparation for high school equivalency certification

English for New Bostonians - English for Speakers of Other Languages (ESOL) Program

Boston

617-982-6860

Provides English language learning programs to immigrants in Boston to help them succeed in the workplace

Southeast Asian Coalition of Central Massachusetts

Central Massachusetts

508-791-4373

Focuses on assisting immigrant artisans who face language and cultural barriers to starting businesses. SEAC provides small business resources for our clients of weavers, seamstresses, jewelry makers, and metal-smiths

Workplace Training 

Commonwealth Corporation - Workforce Training Fund Program (WTFP)

State Wide

617-727-8158

Addresses business productivity and competitiveness by providing resources to Massachusetts businesses to fund training for current and newly hired employees

Department of Career Services (DCS) - On-The-Job Training (OTJ) Program

State Wide

Your Nearest Career Center:  www.mass.gov/massachusetts-one-stop-career-centers/locations

Assistance with the cost of hiring and training new employees

Department of Industrial Accidents (DIA) - Safety Grant Program

State Wide

617-727-4900

Funds workplace safety training

Division of Apprentice Standards (DAS) - Apprenticeship Programs

State Wide

617-626-5409

Apprenticeship programs available to businesses

Layoff Aversion & Management

Department of Career Services (DCS) - Rapid Response

State Wide

617-626-5703

Assistance with layoffs/closings and access to skilled workers

Department of Unemployment Assistance (DUA) - UI Program

State Wide

Unemployment Insurance Unit: 

617-626-5521

Temporary income protection and support to Massachusetts workers

Department of Unemployment Assistance (DUA) - Workshare Program​​​​​​​

State Wide

Workshare Unit:

617-626-5521

Layoff aversion by having employees share reduced work hours

Business Development & Technical Assistance

Artmorpheus

Boston

617-456-1131

Fosters an inclusive innovation ecosystem by connecting artists and creative entrepreneurs with vital resources and knowledge. Through network and entrepreneurial skill building, business model development, and incubation, we help passionate innovators build capacity and sustainable enterprises

CommonwealthKitchen

Boston

617-626-5353

Food business incubator

Community Economic Development Center

Southeast Massachusetts

508-979-4684

Helps stabilize and grow existing and start up small businesses through one-on-one business counseling  and helps navigate city or state permitting, scheduling,  inspections and licensing

Community Teamwork

Lowell

978-459-0551

Talented graduates and contract training

EforAll

Northeast Massachusetts

Southeast Massachusetts

833-336-7255

An innovative small business/nonprofit accelerator to foster entrepreneurial growth in the mid-sized cities that we serve

Epicenter Community

Boston

 

Embodies the values of authentic diversity - the art of catalyzing a real conversation about an array of concepts, connections, ideas and relationships.

Franklin County Community Development Corporation

Northwest Massachusetts

413-774-7204

Providing comprehensive business development education, access to capital, commercial office and manufacturing space plus home of the Western Massachusetts Food Processing Center.

Hilltown Community Development Corporation

Western Massachusetts

413-296-4536

Seeks to improve the quality of life for Hilltown residents by addressing economic, housing, educational, social and community needs while preserving the rural character of the area

Interise

Boston

617-350-6300

Scale established small businesses, create jobs, and develop local economies.

Jamaica Plain Neighborhood Development Corporation

Boston

617-522-2424

Offers technical assistance that is free or sliding scale, workshops and counseling. Services provided in Spanish and English

Massachusetts Manufacturing Extension Partnership (MassMEP)

State Wide

508-831-7020

Provides Massachusetts manufacturers with the resources they need to prepare for success in today’s advanced manufacturing environment

Massachusetts Museum of Contemporary Art (Mass MOCA)

State Wide

413-662-2111

Nurture and present exciting new art of the highest quality in all media—and in all phases of its production—then we work equally hard to leverage that activity as a catalyst for community revitalization: the creation of new markets, good jobs, and the long-term enrichment of a region in economic need are all central to our purpose. 

Massachusetts Office of Business Development (MOBD)

State Wide

617-973-8600

Tax incentives to create jobs and stimulate business growth

Massachusetts Technology Collaborative

State Wide

508-870-0312

Support business formation and growth in the state’s technology sector through building strategies, strengthening connections, assisting companies, making investments, and leading programs

NewVue Communities

North Central Massachusetts

978-342-9561

One-on-one technical assistance, matching grants, credit initiatives and has a focus on assisting artists and other members of the creative economy

North Shore Community Development Coalition

North Shore

978-745-8071

Invests in neighborhoods to create thriving communities. We envision a North Shore where every neighborhood is one of choice and opportunity.

Nuestras Raices

Holyoke

413-535-1789

A grassroots urban agriculture organization based in Holyoke MA. Our mission is to create healthy environments, celebrate “agri-culture,” harness our collective energy, and to advance our vision of a just and sustainable future.

Operational Service Division (OSD)

State Wide

617-720-3300

Commerce between government and businesses

Pittsfield Economic Revitalization Corporation

Western Massachusetts

413-449-9371

Provides direct loans and access to a variety of public loan programs to help businesses that are unable to obtain conventional financing and  offers several programs as assistance to entrepreneurs locating or expanding businesses in Pittsfield and Berkshire County

SCORE

State Wide

 

Provides free business mentoring services to prospective and established small business owners

SMOC: South Middlesex Opportunity Council

Central Massachusetts

508-872-4853

To improve the quality of life of low-income and disadvantaged individuals and families by advocating for their needs and rights; providing services; educating the community; building a community of support; participating in coalitions with other advocates and searching for new resources and partnerships

The Massachusetts Small Business Development Center (MSBDC) Network

State Wide

413-545-6301

Advising and training programs for businesses

U.S. Small Business Administration (SBA)

State Wide

617-565-5590

Assistance in starting, building and growing businesses

Valley Community Development Center

Western Massachusetts

413-586-5855

Small Business Development Program has traditionally provided a range of free services to meet the needs of low and moderate income individuals as well as small businesses with 20 or less employees. These services, available to both start-up and existing businesses, include business plan development, cash flow analysis, and marketing, as well as access to community loan funds.

Workforce Development Boards

State Wide

617-263-3388

Provides workforce development leadership in each region throughout the Commonwealth

Compliance Guidance

Department of Labor Standards (DLS) - OSHA Consultation Program

State Wide

508-616-0461

Free service to assist private employers meet OSHA requirements 

Office of Federal Contract Compliance Programs (OFCCP)

State Wide

646-264-3170

Guidance for nondiscrimination compliance

 

Veteran-Owned Business Resources

SBA & CWE - Veterans Business Outreach Center of New England 

State Wide

 

Offering programs, classes and services to equip veterans, active duty service members and their families with the resources to help them start and run their businesses.

Women-Owned Business Resources

Center for Women & Enterprise

State Wide

Eastern MA Office: 617-536-0700

Central MA Office: (508) 363-2300

Provides education, training, technical assistance and Women’s business enterprise certifications for women entrepreneurs and women in business 

Business Organizations

Associated Industries of Massachusetts (AIM)

State Wide

617-262-1180

Employer association, serving the needs of all types of employers through public-policy advocacy, resources and community

Greater New England Minority Supplier Development Council (GNEMSDC)

State Wide

617-578-8900

Employer association, advancing business opportunities for certified Asian, Black, Hispanic and Native American business enterprises

Massachusetts Chambers of Commerce

State Wide

 

Local associations that promote and protect the interests of their business community.

Quaboag Valley Community Development Corporation

15 towns of the Quaboag Region and Southern Worcester County

413-967-3001

Makes loans from $500 to $100,000 to existing and startup businesses operating within our area that cannot access equivalent funding through conventional resource and provides training programs that are designed to meet the current needs of small businesses and their employees.

Health & Employee Options

Health Connector

State Wide

 

Independent state agency that helps Massachusetts employers find the right health insurance plan for their businesses

MassRIDES

State Wide

617-578-8900

Free program of MasDOT that works with both employers and commuters within Massachusetts to promote the use of commute options

MGCC Partners

Massachusetts Association of Community Development Corporations (MACDC)

State Wide

617-426-0303

Supports and advances the efforts of community development corporations to promote economic justice and to empower poor and working class people

Massachusetts Economic Development Council (MassEDC)

State Wide

508-755-5734

Professional association of economic development practitioners with the primary objective to promote and develop the economic welfare of the Commonwealth of Massachusetts through industrial and economic development.

Financial Resources

Accion

State Wide

866-245-0783

Provide fair and flexible loans, connections to business experts, and access to resources and opportunities specifically tailored to each business owner’s unique needs and goals.

Dorchester Bay Economic Development Corporation

Boston

617-825-4200

 Microloans - Up to $50,000

Economic Development & Industrial Corporation of Lynn

Lynn

781-581-9399

 Microloans - Up to $50,000

Fall River Office of Economic Development

Fall River

508-324-2620

Microloans - Up to $50,000, consulting and technical assistance services

New Bedford Economic Development Council, Inc.

New Bedford

508-991-3122

 Microloans - Up to $50,000

RCAP Solutions Financial Services, Inc.

Central Massachusetts

 

A mission based CDFI that provides loans in underserved markets that typically are not eligible for loans through the traditional resources

South Eastern Economic Development Corporation (SEED)

Southeast Massachusetts

508-822-1020

 Financial services

BDC Capital

State Wide

781-928-1100

Provides financing and investment capital for growing companies

MassDevelopment

State Wide

1-800-445-8030

Finance and real state development services

Massachusetts Clean Energy Center (Mass CEC)

State Wide

617-315-9300

Provides a suite of options for business owners looking to incorporate clean energy technologies at their facilities

Coastal Community Capital

Cape and Islands

508-790-2921

Non-profit community development lender serving businesses with our commercial lending expertise. We promote economic development through small business growth.

Community Development Partnership

Cape and Islands

508-240-7873

Provides microloans, one-on-one guidance and educational workshops, and supports the local fishing and shellfishing businesses with expertise

The Carrot Project

State Wide

617-674-2371

Facilitates access to financing and business support so that today’s small farm and food businesses can grow into thriving, enduring enterprises

Cooperative Fund of New England

State Wide

910-395-6008

 Provides financing for democratically-run businesses

Mill Cities Community Investment (Lowell Community Loan Fund)

Northeast Massachusetts

978-258-2772

Provides small business loans, technical assistance and group education

Hispanic American Institute

State Wide

617-637-6403   

The Institute is implementing a Financing Initiative to help bring together Hispanic entrepreneurs and nonprofits with sources of financing in the private, government, and foundation sectors

Legal Assistance

Lawyers' Committee for Civil Rights and Economic Justice

State Wide

617-482-1145

Provides representation, advice and referrals to Massachusetts residents that have experienced race or national origin discrimination in employment, housing or education